Registered Owner & Founder
Starting Point Home Services was founded by Hawa Mallay, Registered Nurse, who brings decades of clinical and care experience to the community. With a deep commitment to dignity, safety, and high-quality support, Hawa established the service to provide structured, compassionate residential care for individuals who require consistent and professional support.
Since its founding, Hawa has built an exceptional team of dedicated and highly trained professionals who share her commitment to excellence. Together, they provide dependable, person-centred care within a safe and supportive residential environment.
Our mission
To deliver compassionate, high-quality, and individualized home healthcare services that enhance the well-being and independence of our clients in Utah.
Our Vision
To become one of Utah’s most trusted and respected providers of residential healthcare services, recognized for delivering safe, structured, and high-quality care under strong clinical leadership. We aim to set a benchmark for excellence by combining professional nursing standards with compassionate, person-centred support.
At Starting Point Home Services, we believe that exceptional care is built on integrity, accountability, and a deep commitment to dignity. We envision a care environment where every individual feels valued, protected, and empowered to achieve the highest possible quality of life. Through consistent standards, clear safeguarding practices, and continuous staff development, we strive to ensure that our service remains reliable, ethical, and outcome-focused.
Our long-term goal is not only to provide care, but to shape the future of residential healthcare in Utah. We seek to lead through innovation, workforce development, and a culture of continuous improvement. By investing in our team and upholding strong governance, we create an environment where both residents and professionals can thrive.
We also envision a stronger community through collaboration — working closely with families, healthcare professionals, and local partners to deliver coordinated, responsive support. As we grow, our commitment remains unwavering: to operate with transparency, clinical excellence, and compassion in every aspect of our service.
Through nurse-led leadership and a dedicated team of professionals, Starting Point Home Services aspires to make a lasting and meaningful difference in the lives of those we serve — today and for generations to come.
